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Search results for “customer reviews”
OYO hotels in the US
07/03/2019
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7:02:40 PM
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U.S budget market is a sweet spot that works really well with Oyo's capabilities.
The investor view: understanding the big picture in Asia
06/06/2019
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7:34:22 PM
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One big opportunity involves distribution platforms that focus on meeting the needs of consumers from a single demand market.
American Airlines to tap strong travel demand between US and China
05/22/2019
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6:02:51 PM
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American Airlines is confident in China market, as it has seen a growing number of local Chinese fly the airline, including business and leisure travelers.
Customer loyalty in a hyper-segmented hotel landscape
05/22/2019
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10:18:45 AM
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The greatest value in today's rewards programs should lie in hotel companies' ability to collect, store and utilize data more effectively to help brands offer guests more personalized experiences.
Kiwi.com wants to disrupt how airlines price long-haul airfare
04/09/2019
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12:06:03 PM
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By offering throwaway and hidden-city tickets, Kiwi.com said it might be able to prod airlines into changing their pricing schemes, making them more transparent.
Why technology and hospitality need to be a balancing act
05/05/2019
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5:55:26 PM
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Hoteliers today need to find the right balance of technology and hospitality to cater to what their guests want.
Insider view on complexity of megahotel F&B
04/01/2019
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2:08:26 PM
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Often when hotels are thinking about creative planning as it relates to concepts or menus it’s easy to let what’s cool get in the way of that.
Cancellation rate at 40% as OTAs push free change policy
04/24/2019
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3:33:38 PM
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The average cancelation rate in 2014 was 32.9% and increased to 39.6% in 2018. It reached a high of 41.3% in 2017.
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